About Taco Telegram
Taco Telegram (or tacotelegram.com) is an American company that specializes in designing and delivering custom designed tortillas with personalized messages and images inside an exciting gift box chock full or taco-related goodies. The perfect attention-grabbing gift for any occasion.
Greeting cards are a dime a doze — actually they’re more like $7 per card. Instead of sending a Holiday, Birthday, Congrats, or Get Well Soon old-school greeting card, send them a taco-lover’s experience. Your message, your image (or we can custom design one for you) printed unto a edible tortilla, packed in a box filled with goodies and extras that will make your loved ones smile and hungry for a taco fiesta.
Taco Telegram's Satisfaction Pledge
While each taco telegram is your unique message which the Taco Telegram team designs and produces just for you, we pledge to ensure you are satisfied with all our products and services. But sometimes, a taco may go awry, and we want to ensure you are satisfied. If you are not satisfied, please don’t hesitate to get in touch with us at support@tacotelegram.com or at (855) 853-1028. We will address your issue promptly with the explicit goal of providing you with a satisfactory resolution.
Taco Telegram Refunds, Returns, and Exchanges
Due to the customized and edible nature of Taco Telegram’s product, we do not offer returns or exchanges. However, if you are in any way dissatisfied with the quality and delivery time of your Taco Telegram, we will provide you a credit equal to the cost of your initial order.
In the event your order arrives damaged in any way, please email us as soon as possible at support@tacotelegram.com with your order number and a photo of the item’s condition. We will address these on a case-by-case basis, with the explicit goal of providing you with a satisfactory resolution.
If you have any further questions, please don’t hesitate to contact us at support@tacotelegram.com or call us at (855) 853-1028.
Taco telegram Shipping Information
Taco Telegram’s Shipping policy
All Taco Telegram orders are custom made to order. All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. If we run into any delays, we will contact you promptly via email. In some instances, we will honor rush requests, which will be processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer $9.99 flat rate shipping inside the US.
International Shipping
Currently, we only offer shipping inside the continental United States. We are hoping to add International Shipping options in late 2023.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If your recipient hasn’t received their order within 10 days of receiving your shipping confirmation email, please contact us at support@tacotelegram.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
By default Taco Telegram uses United Postal Service shipping and will have no problem delivering to a P.O. Box. If you choose expedited shipping, in some instances, we will use a carrier that has limitations around shipping to P.O. Boxes. If we find a conflict between your chosen expedited carrier and your recipient’s address as you have provided it, we will promptly contact you via email to make other arrangements.